Ryan Homes Reviews
Our customers have made Ryan Homes synonymous with dependability, high quality, unparalleled customer service and value. In fact, 96% of our customers tell us they would recommend us to family and friends. But don't take our word for it – take a look at what our customers have told us by browsing or searching the reviews on this site.
I wanted to let you know about our recent experience purchasing a new Ryan Home. My husband and I relocated to the Nashville area back in February from Austin, Texas. We had built a new home there and loved having our own space. It was extremely difficult for us to go back to apartment living when we relocated to Nashville. We knew that we wanted to buy in the Brentwood/ Franklin area within a year. We had checked out different model homes from different builders during the weekends, but we had our reservations and never had the "this is it" feeling.
We decided at the end of February that we would look at Ryan Homes. From the moment we walked into the model home we were greeted by Nick with a huge smile and big handshake. We immediately felt so welcomed. He spent a few minutes talking with us and getting an idea of what we were wanting in a home. The model home was extremely busy that day, so my husband and I went upstairs to sit down and look over the various floor plans. Nick came up and walked through every single floor plan with great detail and excitement. We felt like he was truly invested in us and his excitement was contagious.
We didn't necessarily plan on putting money down and wanted to check out a few other areas, but that same night over dinner my husband and I decided that we needed to go back the next day and reserve our lot that we would build a James Michener. That next day Nick took our picture in front of the sold sign on our lot- I know that sounds minute, but it was such a big deal for me as I couldn't get my husband to ever take this same picture in front of our other home.
Nick made our new buying experience so wonderful.We felt as though Nick always went above and beyond for us. He was very thorough and we felt very well informed.
We wanted to pass on to you our appreciation for some of your outstanding personnel.
First, Josh was outstanding in sales and walked us through the entire process. Josh was very helpful and patient with our questions and concerns. He was always available to keep us up on developments.That goes a long way to build up trust with the customer.
Second, Nick was outstanding as the site manager who actually got our house built. He was always on top of everything as it was happening. Dennis took over right before we moved in and helped us through our 30 day work. He has been knowledgeable and able to get things done. That is very much appreciated.
The mortgage folks were likewise extremely helpful, especiallyNicholas. He was very responsive and knowledgeable. In short, we are very happy with our home. The entire process was very nice.
A most sincere thank you for all of the hard work that went into making our wonderful new home.
Val was so easy to work with, exceedingly knowledgeable and made every effort to accommodate our needs. Val always had everything prepared ahead of time so that time was focused on the most important factors to be considered. What I appreciate most about her assistance throughout this process was her ability to so expertly and honestly discuss the pros and cons of every option we were considering.
Once the building began, we had the great fortune of working with Eric. With so many "parts and pieces" to building a house, I am constantly amazed at how beautifully everything came together! Eric more than exceeded what we had hoped for in a builder. He was friendly, detail oriented (for even the smallest of details) and unfailing in his efforts on our behalf. In our walk through with him before closing, the pride that he took in the finished product was evident as he discussed the particulars of every room.
The house is beautiful, warm, comfortable and ... perfect! I feel like I am on vacation in my own home and neighborhood! Thank you for this opportunity to share with you what an amazing experience we've had building with Ryan Homes and two truly exceptional members of your team who made our dream an even better reality than we could have imagined!
Glen Burnie, MD
Jill has been amazing to work with. From the first day I walked into the model home, she has been very kind and welcoming. This was our first time purchasing a home and she was always available to us when we had any questions. She helped us realize that purchasing a home was possible, even when we didn't believe it ourselves. We are very grateful that we had her to help guide us through this very exciting time.
We love our home, and it is truly our dream home. The entire Ryan Home team was fantastic to work with, and we felt like we were building a home with our family.Danielle was very flexible and always eager to help us with whatever we needed.
We have built a home with Ryan Homes before and I have to say hands down that Dan was by far the best. He kept us in the loop the whole way through and seemed just as excited about our home as we were. Dan was very thorough and we could tell that he built our home just like he would have if it were for his own family.
Danielle and Dan made the entire process so easy and tons of fun! They make a great team and I will be recommending them to any of my friends looking to build.