Ryan Homes Reviews
Our customers have made Ryan Homes synonymous with dependability, high quality, unparalleled customer service and value. In fact, more than 96% of our customers tell us they would recommend us to family and friends. But don't take our word for it – take a look at what our customers have told us by browsing or searching the reviews on this site.
Capitol Heights, MD
I am a proud owner of a Ryan Home (Inglewood Model), and after a year of being a homeowner, I realized how much I love my home. I love the quality of the home. I love the customer service experience I received being a Ryan Home owner. I would like to share my experience in working with Glenn, Ben and James. Glenn is not only great at his trade, he is very personable. He is honest about what options you have in purchasing a home and is very patient walking through the process. Ben is the perfect person to have walking you through your home as it is being built. He knows the ins and outs of the model and provides excellent, sound advice on the upkeep and care of my home. And James is a fantastic person to have in place for following up with home reviews. Like Ben, James is very knowledgeable about the inner workings of the townhouse. It is amazing how all three of these gentlemen have different roles, but are so in sync with the overall process. I have no regrets purchasing my first home with Ryan and I have recommended Ryan Homes to everyone I know. Thank you again for making this home buying experience an unforgettable one.
My wife and I recently purchased and moved into our new Ryan Home at The Crescent at Cherry Lane in Laurel, MD. We are enjoying the new home. We are glad we chose Ryan Homes and NVR Mortgage services for our new house and thank you both for the great services you provide. We want to take this time and opportunity to make a special mention of and thank Steve, the project manager for his exceptional services. Steve is very professional, courteous and highly focused on complete customer satisfaction. He deserves to be commended and recognized for his excellent services. It is people like him who bring value to both Ryan Homes and NVR Mortgage Services, and make a positive impact. Would we buy another Ryan Home? Would we recommend a Ryan Home? Are we happy with our current Ryan Home? The answer to all three questions is "YES", because of Steve. We want people to consider a Ryan Home because we want them to experience the exceptional and excellent services of Steve, because we are confident that they will be 100%+ satisfied with the house.
We recently had the pleasure of beginning our home building journey with Ryan Homes. We spoke with Dave and he helped us decide what size and model home we should settle on. This was our first home and we were completely clueless. He immediately put us at ease and we were so excited to begin the building process. Shortly thereafter we met with Joe and we couldn't wait to have our home built! We knew we were working with two of the most professional, friendly and helpful people ever. Dave and Joe answered every single email and phone call I ever made to them. They both made sure we were all on the same page and in the loop. Both were always on time and adjusted their schedule to our needs when it came to meetings. Joe has made a few trips to our house since moving in and it's so nice to know that even though we have moved in and finished building we can count on him to help us out. Dave has come by and been in touch since moving in and makes sure we are satisfied and love our new home! We couldn't be happier. Dave and Joe take their job very seriously and made our concerns and excitement their number 1 priority. We felt they also deserved more than a survey and an email to you was in order. You should be exceptionally proud to have these two men as employees. We love our home and know that when we are ready for our family to grow we will absolutely be building with Ryan Homes again! Thank you again for a wonderful experience!
I am writing you today to let you know that we think you have treasure in your employee, Ryan. He is patient with jittery new owners, explaining everything in a way that the layperson can understand, and acts as though he has all the time in the world to spend with us. Each of our neighbors speaks in the same glowing terms about Ryan. Congratulations to NVR for hiring such an outstanding young man. He is just one of the best out there and I thought you should know.
Everyone we came into contact with, whether with an NVR nametag or contracted, displayed a remarkable level of confidence and customer service. It is obvious that management has the trust which allows your folks to make a decision to enhance customer care. Thank you so much for making our dream home come true with such a wonderful experience.